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Terms and Conditions of Use

All use of the Condenser platform is subject to the general UCL Computing Regulations.

The following terms also apply to the use of Condenser.

Condenser is a private cloud platform on which you may deploy virtual computing resources such as data volumes and virtual machines. In this document, we refer to these as your resources.

The terms of service on Condenser will be described by a forthcoming User Guidance and Responsibilities document.

Commercial Services

It is not permitted to provide commercial services from Condenser.

Access Suspension

If you

  • are subject to a UCL disciplinary procedure,
  • or breach UCL's Computing Regulations,
  • or are suspected to have shared your access credentials,
  • or are suspected to be involved in a security incident,

we may raise this with relevant UCL teams, such as the Information Security Group, or Human Resources. We may suspend your access to the platform until any relevant processes have been completed.

Your Resources and Data

Your resources on Condenser should not be treated as the sole repository for your data. We do not make contractual agreements about uptime or availability.

Outages and data-loss events will be handled on a best-efforts basis within normal UCL working hours.

Resource Access by ARC Staff

We will not access or change your resources without your consent, except in the following circumstances:

  • We require access to your resource to resolve a technical issue.
  • We have reason to believe your resource is relevant to investigating an on-going security incident.
  • In automated services, such as transfers between storage systems for service maintenance.

Acknowledgement in Works

We request that you acknowledge the use of the Condenser platform in any publications describing research that was accomplished using your resources on Condenser. We suggest the following acknowledgement:

"The authors acknowledge the use of the UCL Condenser private cloud platform, and the support of the UCL Centre for Advanced Research Computing, in the completion of this work."